Careers at The Collared Scholar

If you're passionate about helping dogs AND their owners live their best lives, you'll love working with us! Scroll down for our currently available opportunities.

COMMUNITY MANAGER

This position’s primary focus is to create a welcoming and supportive atmosphere to our tribe within our online communities. The goal for this position is to support our students and our tribe, ensuring they have the best possible experience, and that they feel heard, safe, and confident when interacting in our online forums.

This position involves working Monday-Friday, and sometimes responding to requests outside of those hours.

It is 100% work from home. Approximately 20 hours per week with opportunity for growth.

Duties and Responsibilities

  • Moderate groups to ensure the community remains a safe, and judgement free zone for all students
  • Serve as student cheerleader, motivating students and holding them accountable, and report student wins and other feedback to the team
  • Supporting our trainers within groups and during live webinars
  • Day to day management of group feeds
  • Creation and design of bi-weekly posts designed to keep our students motivated and moving forward

Skills and abilities

  • Extensive experience with Facebook and Facebook groups
  • Attention to detail and good grammar (written and verbal)
  • Excellent problem solving skills 
  • Passionate about dogs, and about helping dog owners give their dogs the best possible life
  • Flexible
  • Organized
  • Coachable
  • Resourceful 

To Apply:

Please email the following to info@collared-scholar.com with the subject line: Community Manager application

  • Cover letter and PDF of your resume
  • Myers-Briggs Personality Type
  • A 3-minute video introduction (We will not review videos longer than 3 minutes)
  • Answer the following questions:
      • If you were hired, list 3 ways you could build a stronger, and more intentional student community inside of our facebook groups
      • Create a sample Facebook post (written copy + media of your choice) designed to boost motivation within one of our student only communities
      • If a student requested to join one of our groups, but was not enrolled in our courses, how would you respond?

CANINE COACH

This position’s primary focus is to improve the lives of both dogs and their humans through training and building better communication systems. The ideal candidate will not only help dog owners train their dogs, but they will also motivate and inspire dog owners to get active, and have fun with their dogs too. Coaches will take full responsibility and ownership of the client’s success to ensure that the lessons that are taught are well understood, and properly implemented, and that any roadblocks are addresses with kindness and compassion.

This isn't just a dog training position. Coaches are responsible for training both ends of the leash!

No dog training experience required.

This position will begin as a 3 month internship (10-15 hours per week). Interns will shadow our trainers, to learn our philosophy. They will assist in kennel duties, cleaning, and will be responsible for hands on training of dogs.

Upon completion of the internship, there is opportunity for a full time position.

Applicants must be local to the Olympic Peninsula in Washington State or willing to relocate.

Duties and Responsibilities

  • Work closely with our training team to ensure each client’s success
  • Create a training plan for each dog and owner team and set realistic and achievable goals
  • Help dog owners better understand their dog, and develop good training and communication skills designed to help them achieve their goals
  • Motivate dog owners to work with their dog daily, check in regularly, and help them overcome roadblocks
  • Assist in online course development (yep, you’ll appear in our online courses too!)
  • Take dogs into your home for board and train (optional) so that they receive around the clock training and supervision (2 maximum)

Skills and Abilities

  • Exceptional customer service with at least 2 years experience in a customer service role
  • Passionate about helping dogs and their people live their best lives, and be their best selves
  • Enthusiastic
  • Quick learner
  • Impeccable grammar (written and verbal)
  • Excellent problem solving skills - ability to think critically
  • Passionate about dogs, and about helping dog owners give their dogs the best possible life
  • Flexible
  • Organized
  • Coachable
  • Resourceful - use all available resources to complete a task with minimal questions

To Apply:

Please email the following to info@collared-scholar.com with the subject line: Dog Coach application

  • Cover letter and PDF of your resume
  • Myers-Briggs Personality Type
  • A 3-minute video introduction (We will not review videos longer than 3 minutes)
  • Answer the following questions:
    • In 3 sentences or less, explain why you want to be a dog coach at the Collared Scholar.
    • How do you feel about training tools like electronic collars or other training collars (if you have no experience or opinion of them, it’s no big deal - just let us know that!)
    • How would you respond to the following client requests?
      • Your client tells you: “I didn’t practice as much as I should have. Work was busy, and I didn’t get around to it. This week, I hope things will slow down and I’ll be able to follow through.”
      • Your client tells you: “My family is just not on board with training. My husband just gets the dog riled up, and refuses to reinforce the work that I’m doing. It feels very defeating.”
      • Your client tells you: “I’m frustrated. I can’t even walk my dog without her dragging me down the street. I’ve tried everything!”

CUSTOMER SUPPORT MANAGER

This position’s primary focus is to ensure customer satisfaction for all of our students. We take our student’s success very seriously at The Collared Scholar, and we’re looking for an individual to take ownership of our customer care processes, to ensure we maintain the highest possible standards of customer service, and to ensure our students feel supported every step of the way.

This position involves working Monday-Friday and sometimes responding to requests outside of those hours.

It is 100% work from home. Approximately 20 hours per week to start with opportunity for full time for the right candidate.

Duties and Responsibilities

  • Work closely with community managers to maintain and update enrollment in student only groups
  • Respond to customer inquiries and requests
  • Troubleshoot support requests
  • Help prepare for live webinars and live Q&A sessions
  • Support Meagan in live webinars and ensure all student’s questions are answered, and tech problems resolved

Skills and Abilities

  • Extensive experience with Facebook and Facebook groups
  • Exceptional customer service
  • Quick learner
  • Attention to detail and grammar (written and verbal)
  • Excellent problem solving skills - ability to think critically
  • Passionate about dogs, and about helping dog owners give their dogs the best possible life
  • Flexible
  • Organized
  • Coachable
  • Resourceful 

To Apply:

Please email the following to info@collared-scholar.com with the subject line: Customer Support application

  • Cover letter and PDF of your resume
  • Myers-Briggs Personality Type
  • A 3-minute video introduction (We will not review videos longer than 3 minutes)
  • Answer the following questions:
    • In 3 sentences or less, explain your customer support philosophy.
    • Do your best to respond to the following inquiries as though you were already on our team.
      • Hi there! I’d love to enroll in your Good Dog Toolbox training program, but I’m not sure that it’s a good fit for my goals. I have a dog that is reactive with other dogs. It’s so embarrassing trying to take him for a walk. I’m afraid that once I enroll, I’ll not be able to complete the lessons because of my dog’s reactivity. Also, my dog doesn’t take food treats outside. Will this program help me? ~Tanya
      • I’ve missed one of my payments - I had some medical emergencies come up. I love the program and I want to stay involved, but I need some time to get back on track. Is there something we can work out so that I can continue learning from you? ~ Sandy
      • I can’t tune in live to your workshops because I live outside of your time zone. I feel like this greatly impacts my ability to participate in the coursework. Can I get a discount if I don’t come to the live sessions? ~ Amanda

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